|
Product
Selection
ISOFLEX
offers a selection of most stable isotopes, with the exception of certain
"lighter" isotopes, which we do not offer. If you are interested
in these lighter isotopes please refer to our Web Link Page for direct
access to several reputable suppliers.
We
also offer the largest assortment of difficult to find, limited-use isotopes
available in the world today. We can access a substantial inventory
of stable isotopes and are ready to arrange expedited processing and delivery
for those items.
Availability
of certain products may be limited at times, or subject to delays in delivery
due to production cycles. However, we are eager to work with our
current and potential customers. Please contact us with your specific
needs.
Also
please note, that ISOFLEX has recently begun distributing a limited line
of radioisotopes. Radioisotopes are not currently listed in our Product
List, but we solicit your inquiries for establishing "program deliveries"
of selected radioisotopes, including Strontium-89 (Sr-89), Yttrium-90 (Y-90)
and Palladium-103 (Pd-103). Please contact us with your specific
inquiries.
Dependable
Delivery
At
the time we submit a firm quotation based upon your request, we will confirm
a delivery schedule. Please advise us of any special delivery conditions
and we will strive to accommodate your needs.
Competitive
Pricing
Prices
are individually quoted upon request and will depend upon the particular
isotope, level of purity, quantity and form. All prices are quoted
on a delivered basis. Price quotes are effective for 30 days from
date stated on the quotation. Duties and taxes applicable to the
country of destination are not included in our quotes and shall be in addition
to quoted prices and paid separately by the customer.
We
will be pleased to provide you with a firm quotation on any products of
your interest. Additionally, we are pleased to quote on longer-term
"program deliveries", and discounts based on volume. Please inquire.
Please
click on Quotation Request in the left panel of this screen to go to our
Quote Request page.
Quality
Assurance
Quality
assurance is important in every shipment we make. Prior to shipment,
all isotopes are analyzed and certified as to isotopic enrichment level
and purity. Each shipment is accompanied by a Certificate of Analysis
confirming isotopic enrichment and purity.
Isotopes
sold by ISOFLEX are sold on basis of element weight. Compound weight
is calculated using standard stoichiometry methods without correction for
enrichment and impurities present on the isotope or isotope containing
compound. Products sold by ISOFLEX are guaranteed to meet the specifications
described in the Certificate of Analysis, providing there is no evidence
of foreign contamination which may have been introduced after shipment
from our facility. Quoted isotopic enrichments are guaranteed within
0.5%.
In
order to avoid any questions regarding quality, please inspect all packages
upon receipt. If any material received appears to be defective, damaged
or missing, please contact ISOFLEX Sales Department immediately.
If
customer tests indicate that weight and purity levels do not meet or exceed
the results indicated in the Certificate of Analysis accompanying the specific
shipment, please advise ISOFLEX immediately of all testing procedures employed
so that we reconcile any discrepancies between the results achieved by
the customer and those stated on the Certificate of Analysis. Should
any dispute arise as to product conformance with the customer's purchase
order and/or the information stipulated in the Certificate of Analysis,
customer and ISOFLEX may by agreement designate a reputable independent
laboratory in the United States, Europe or Japan. Determination by
such independent laboratory would then be considered conclusive in determining
payment or credit obligation.
Prior
to returning a product to ISOFLEX, please contact us first for a Return
Material Authorization (RMA) and shipping instructions. ISOFLEX
will not accept return shipments unless it has first issued a written RMA.
Please contact ISOFLEX Sales Department toll free in the United States
at 1-808-399-4433 for assistance in resolving any problem shipments. |