Quality Assurance

Quality assurance is important in every shipment we make. Prior to shipment, all products are inspected for quality. Each shipment includes a Certificate of Analysis, if applicable.

Customers are instructed to inspect all packages upon receipt. If any material received appears to be defective, damaged or incomplete, please contact your ISOFLEX sales representative immediately. If customer tests indicate that the quality of our product is less than satisfactory, please contact ISOFLEX immediately and confirm all testing procedures employed so that we may reconcile any discrepancies between the results achieved by the customer and those stated by ISOFLEX. Prior to returning a product to ISOFLEX, please contact your ISOFLEX sales representative for assistance with any discrepancies.